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Moteur de recherche d'offres d'emploi Crédit Agricole S.A.

Deputy Head of Documentary & Guarantee Operations

Vacancy details

General information


Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2018). Nearly 8,300 employees across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

Reference number


Publication date


Job description

Business type

Types of Jobs - Operations

Contract type

Permanent Contract

Management position


Job summary


The Deputy Head of DGO is responsible for staff that administers the Bank’s letters of credit portfolio, specifically the issuance, confirmation, and advising Standby/Guarantees and Import/Export letters of credit. 


Key Responsibilities

  • Ensure that letter of credit transactions are in conformity with client instructions, UCP Publication 600/ISP98, and the Bank’s credit/ compliance procedures.
  • Ensure timely processing of sensitive transactions and report to management any unusual or intricate transactions requiring review, discussion and or approval.
  • Provide assistance/support to clients and corporate groups on technical aspects and practices of letters of credit.
  • Prepare and execute required letter of credit documents using LCMS, Microsoft Word, or ACBS, as needed.
  • Review daily maturity report to ensure action has been taken by Administrators, as applicable, for maturing transactions.
  • Approve transactions to record standby/commercial letters of credit activity in ACBS and LCMS, Swift Alliance  as required.
  • Monitor pending inquiries, discrepancies and resolution of documents filed, ensure that all items are actively traced via correspondence with respective parties, tickler schedule and actively follow-up until payment is secured and transaction is finalized.
  • Ensure amendment notices/confirmations are completed and forwarded to clients or commercial group by the L/C Administrator. 
  • Coordinate clearing/reconciling of open cash items and daily exceptions reported by the CBO Control Unit for L/C portfolio.
  • Ensure that Letters of Credit file contains relevant supporting documentation i.e. copy of executed letter of credit/ amendments and completed compliance checklist, when required.
  • Ensure timely disbursement of funds, as required for LC drawings, and record transaction through the Bank’s accounting system (ACBS) for accurate accounting and reporting.  
  • Approve outgoing SWIFT messages for LC transactions and manual wire transfers for payments, as required.
  • Review and approve letter of credit authorizations entered by LC staff in ACBS from submitted ALTAR Closing Requests.
  • Act as point of contact for periodic LC Compliance review and provide documentation requested for LCs being reviewed.
  • Review past due fee report for LC portfolio to insure accuracy and timely presentation for management reporting.
  • Prepare annual reviews for LC staff.

Management and Reporting  

Act as the deputy to the Head of DGO.  Provide support to and coverage for the Head of DGO.

Positions Supervised:   Five

Key Internal contacts 

  • Control & Reconciliation team
  • Various IT supports
  • International Trade and Transaction Banking (ITB) Front and Middle Offices
  • Compliance
  • Finance

Key External contacts

  • Clients, as required


Job location

Geographical area

America, United States Of America



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

College degree in relevant field

Level of minimal experience

11 years and more


10+ years commercial and standby letters of credit experience

Required skills

- Team player
- Good presentation skills
- Good writing skills
- Good time management skills
- Good and constructive interaction with clients and colleagues
- Capacity to develop others (desirable)
- Capacity to delegate (desirable)
- Capacity to cooperate / work across discipline (desirable)
- Capacity to take on board the strategy of Credit Agricole CIB and participate in actions to deliver (desirable)

Technical skills required

- Knowledge of UCP 600/ISP 98/ URDG 758
- Examination of all relevant trade finance documents
- Knowledge of all regulatory guidelines i.e. sanctions, OFAC compliance, anti-boycott and others
- Knowledge of SWIFT
- Word/Excel proficiency
- CDCS Certification (desirable)
- Knowledge of ACBS (desirable)


English, Spanish would be a plus