By continuing to browse, you accept use of cookies for the purposes of authentication and adding favourites. Find out more
Crédit Agricole S.A. vacancy search engine

Relationship Manager - Private Equity, Real Estate & Securitisation H/F


Vacancy details

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to institutional and corporate clients.

Through offices across Europe, North America and Asia, CACEIS offers a broad range of services covering execution, clearing, depositary and custody, fund administration, middle office outsourcing, forex, securities lending, fund distribution support and issuer services.

With assets under custody of €2.6 trillion and assets under administration of €1.7 trillion, CACEIS is a European leader in asset servicing and one of the major players worldwide (figures as of 31st December 2018).  

Reference number

2019-39690  

Publication date

11/07/2019

Job description

Business type

Types of Jobs - Sales / Customer Service

Contract type

Permanent Contract

Management position

No

Job summary

Within the Business Line Private Equity, Real Estate & Securitisation (PERES) of the CACEIS group, you will join the Luxembourg Client Coverage team in charge of managing alternative customers.

As a Relationship Manager, you will be the Bank’s representative with existing customers and act as their main and dedicated contact partner.
You will be in charge of the sales and administrative follow-up of customer relations within your portfolio. You will also be the intermediary between the customer and the operational teams of the PERES department and of the Bank.

As such, you will analyse all issues that are brought to your attention and ensure that suitable solutions are implemented to guarantee the continual improvement of the quality of service offered to PERES customers, with the objective of obtaining their satisfaction and loyalty.

Your Relationship Manager duties will cover three main areas:
· The sales and administrative follow-up of your customer accounts while ensuring the quality and level of service provided, with the help of the PERES operational teams and other CACEIS departments;
· Good record-keeping;
· Sales development of your customers and establishment of sales offers for your customers’ new funds/products.

Job location

Geographical area

Europe, Luxembourg

City

Luxembourg

Candidate criteria

Minimal education level

1-year Master's (M1)

Academic qualification / Speciality

Advanced training in Economics, Finance or Management.

Level of minimal experience

6-10 years

Experience

Advanced experience in customer relations and / or in the field of alternative funds.

Required skills

In-depth knowledge of the Private Equity, Real Estate and/or Infrastructure sector.
Analysis and summary skills.
Good interpersonal skills and powers of persuasion.
Ability to foster transversal team spirit.
Proactivity and sense of initiative.
Capacity to organise and manage priorities.

Technical skills required

Windows pack.

Languages

Perfect English. French, German, Italian or Chinese would be a plus.